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Privacy Policy

Last updated: April 2025


1. What data we collect

We collect the following categories of personal data:
Account data: name, email address
Technical data: IP address, browser type, device identifiers
Usage data: pages visited, actions taken within the app
Cookies: necessary, analytics, and marketing cookies (see section 6)


2. Why we collect it

We process your data for the following purposes:
Registration and authentication: to create and manage your account
Service delivery: to provide and maintain the Orthoplanner application
Analytics: to understand how the service is used and improve it
Marketing: to send relevant product updates (only with your consent)


3. Where data is stored

Your data is stored on servers located in [country / region]. We use [hosting provider] as our infrastructure provider. All data is transmitted over encrypted connections (HTTPS).


4. Who has access to your data

Access to personal data is limited to:
Orthoplanner team members who need it to operate and support the service
Third-party service providers acting as data processors (e.g. analytics, payment processing) under contractual data protection obligations
We do not sell your personal data to any third parties.


5. How to delete your data

You have the right to request deletion of your personal data at any time. To do so, please contact us at support@orthoplanner.com. We will process your request within 30 days and confirm once your data has been removed.


6. Cookies

We use cookies to operate the site and, with your consent, for analytics and marketing. You can manage your cookie preferences at any time via the cookie banner or by clearing your browser storage.

Necessary cookies are always active as they are required for the service to function.
Analytics cookies help us understand traffic patterns and improve the product.
Marketing cookies may be used to show relevant content on third-party platforms.


7. Your rights

Depending on your jurisdiction, you may have the right to:
— Access the personal data we hold about you
— Correct inaccurate data
— Request deletion of your data
— Withdraw consent at any time
— Lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at support@orthoplanner.com.


Controller: [Company legal name], [address]
Contact: support@orthoplanner.com